This Privacy Policy explains how XOLKIT LLC (“XOLKIT,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when a person visits xolkit.com, contacts us, requests a proposal, becomes a client, or otherwise interacts with our services.
1. Information We Collect
Depending on the interaction, we may collect:
- contact information, such as name, business name, email address, telephone number, and mailing address;
- inquiry and project information, such as service interests, project requirements, budgets, timelines, messages, files, and meeting notes;
- client and transaction information, such as proposals, contracts, invoices, payment status, billing contact information, and records needed for accounting and compliance;
- technical information, such as Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, timestamps, and security logs;
- communications, support requests, feedback, and other information a person chooses to provide; and
- information received from service providers, business partners, public sources, or a client’s authorized representatives.
Do not send payment-card numbers, financial-account passwords, government identification documents, health information, or other highly sensitive information through an ordinary website contact form unless XOLKIT has specifically provided an approved secure method.
2. How We Use Information
We may use personal information to:
- respond to inquiries and communicate about services;
- prepare proposals, scopes, agreements, and invoices;
- provide, secure, maintain, support, and improve services;
- manage projects, client relationships, payments, accounting, and records;
- personalize and measure website performance;
- prevent fraud, abuse, unauthorized access, and security incidents;
- comply with law, sanctions requirements, tax obligations, contractual duties, and valid legal process;
- enforce agreements and protect the rights, safety, and property of XOLKIT, clients, users, and others; and
- send service-related messages and, where permitted, business communications that a recipient may opt out of receiving.
3. Cookies and Similar Technologies
The website may use cookies, local storage, pixels, logs, or similar technologies for essential functionality, security, preferences, analytics, and performance measurement.
Browser settings may allow a visitor to block or delete cookies. Blocking certain essential technologies may affect website functionality. Where consent is legally required for nonessential technologies, XOLKIT will use them in accordance with the applicable consent requirements.
4. Payment Information
Payments may be processed by independent payment providers. XOLKIT does not intend to store complete payment-card numbers or card security codes on its own website servers.
A payment provider may collect and process payment, identity, device, transaction, fraud-prevention, and compliance information under its own privacy notice and terms. XOLKIT may receive limited information such as payment status, transaction reference, billing contact information, payment method type, and the last digits of a payment card.
5. How We Disclose Information
We may disclose personal information to:
- hosting, cloud, email, analytics, customer-support, project-management, accounting, security, and other vendors that help operate the business;
- payment providers, banks, professional advisers, insurers, auditors, and compliance providers;
- contractors or collaborators working on an authorized client project subject to appropriate obligations;
- government authorities, courts, regulators, law-enforcement agencies, or other parties when disclosure is required or permitted by law;
- a buyer, investor, lender, adviser, or successor in connection with a proposed or completed financing, reorganization, merger, acquisition, or sale of business assets; and
- another party at the direction of the person or organization that provided the information.
XOLKIT does not sell personal information for money. XOLKIT does not knowingly disclose personal information for cross-context behavioral advertising in a manner that is treated as a sale or sharing under applicable law without providing any legally required notice and choice.
6. Client Data
When XOLKIT processes personal information on behalf of a client in connection with a project, the client is responsible for determining the lawful basis, notices, instructions, and permissions applicable to that information. XOLKIT will process such information according to the applicable agreement, documented client instructions, and law.
Clients should not provide production personal data unless it is reasonably necessary for the project and appropriate safeguards have been agreed.
7. International Processing
XOLKIT is a remote-first company and may use personnel and service providers located in more than one country. Personal information may therefore be processed in the United States, Pakistan, and other countries where XOLKIT or its service providers operate.
Those countries may have privacy laws that differ from the laws where the information was collected. Where required, XOLKIT will use an appropriate legal mechanism for an international transfer.
8. Data Retention
XOLKIT retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, preventing abuse, and complying with law.
Retention periods vary according to the type of information, the client relationship, contractual requirements, legal obligations, security needs, and whether the information is needed for an active or anticipated dispute.
9. Security
XOLKIT uses reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission, storage system, or security measure is completely secure, and XOLKIT cannot guarantee absolute security.
A person who believes information provided to XOLKIT has been compromised should contact support@xolkit.com.
10. Privacy Rights and Choices
Depending on location and applicable law, a person may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent relating to personal information.
A request may be submitted to support@xolkit.com. XOLKIT may need to verify the requester’s identity and authority before completing a request. Some information may be retained or excluded from a request when permitted or required by law.
A recipient may opt out of nonessential marketing emails by using the unsubscribe method in the message or contacting support@xolkit.com. Service, transaction, security, and legal messages may still be sent when necessary.
11. Children’s Privacy
The website and services are intended for business users and are not directed to children under 13 years of age. XOLKIT does not knowingly collect personal information directly from a child under 13 through the website. A parent or guardian who believes a child has provided personal information may contact support@xolkit.com.
12. Third-Party Links and Services
The website may link to third-party websites or services. XOLKIT does not control and is not responsible for the privacy, security, availability, or content practices of those third parties. Visitors should review the applicable third-party notices.
13. Changes to This Privacy Policy
XOLKIT may update this Privacy Policy by publishing a revised version on this page and changing the effective date. Changes will apply prospectively unless applicable law requires otherwise.
14. Contact
Privacy questions and requests may be sent to support@xolkit.com.
XOLKIT LLC
Registered office: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Phone: +1 (203) 632-9893